A smart and easy-to-use solution

Make, take and manage calls seamlessly with CallSwitch One – one of the simplest and most flexible business phone systems available right now. Bringing voice calls, instant messaging, voicemail, SMS, call recording and analytics into a user-friendly desktop, mobile and web application, CallSwitch One gives your teams the freedom to work from anywhere whilst maintaining a professional and consistent presence.

Unlike so many other phone systems on the market, licensing is simple – just two clear tiers – and calls can be handled flexibly. Whether you choose to set up hunt groups, individual voicemail rules or team-specific call flows, everything can be tailored to your way of working. Of course, we’ll be on hand every step of the way, providing market-leading configuration and support so that you can get CallSwitch One firing from day one.

Flexible call handling

Tired of seeing missed calls on reports or hearing complaints that callers are going to the wrong people? CallSwitch One gives you complete control of how calls are handled to stop these frustrations from occurring. From a single secure dashboard, you can create bespoke call groups, manage flows, and even customise hold music to make sure that external callers and your teams are always connected seamlessly.

Smart call recording & reporting

CallSwitch One includes cloud-based call recording as standard, with secure 90-day archives and the ability to download recordings for review beyond that. You’ll also get access to advanced reporting dashboards to quickly gain actionable insights that can be directly translated into better training and a clearer understanding of what’s really going on.

Built-in SMS

There’s no need to rely on personal phone numbers at any point with CallSwitch One as your business phone system, as users can send business SMS to up to 20,000 contacts directly from the platform. You’ll see full visibility of delivery rates and responses, keeping communication professional and easy.

Find out if CallSwitch is right for you

Let us help you specify, design, and deploy a CallSwitch phone system. Get in touch to find out more.

"Working with Agile was an obvious choice, no-one else we spoke to was able to show us the kind of flexibility that matched our business needs. As a charity often developing new work or stopping short term projects we simply can’t get caught in long term, inflexible contracts.

Agile quickly understood not just our business needs but also our organisational values and gave our staff the support they needed to make new systems work. We’re hugely grateful for the work they do and the way they approach it."

Young Devon

Andy Moreman, Chief Exec

Agile squiggles

Techspecs

  • Cloud-based VoIP phone system
  • Unified desktop, mobile and web applications
  • Flexible call handling
  • Cloud call recording with secure 90-day archive
  • Advanced reporting dashboards
  • Customisable wallboards
  • CRM integrations with Salesforce, Hubspot and Zoho
  • Compatible with Yealink and Poly handsets

Technically minded?

Want to chat about the techspecs in more detail? So do we! Get in touch via the contact details below.

CallSwitch One​ FAQ's

Yes, CallSwitch One includes cloud-based call recording and voicemail as standard, giving you the ability to review calls effectively.

At Agile Comms, we offer CallSwitch One on a minimum contract term of 90 days. This is shorter than many providers and gives you the ability to flex and scale your cloud phone system as your teams evolve.

CallSwitch One offers two clear licence tiers, and the right one will depend on the features you require, the size of your teams, and whether you want to add CRM integration to your phone system. Our team are on hand to help you select the best fit.

Yes, one of the benefits of CallSwitch is that each licence covers everything you need (calls, messaging, SMS, recording, reporting and wallboards) without the need for add-on costs or extras. This gives you access to the right tools straight from setup.

Our Proven Track Record

8×8 Phone System Installation For Smarter Accounting

Company: Smarter Accounting

Agile Comms helped Smarter Accounting replace an inflexible phone system with an 8x8 cloud solution, enabling communication across offices and remote work. With tailored setup and ongoing support, the firm improved efficiency, flexibility, and client experience while reducing management burden.

AOSS – Unified Communications Solution Boosts Start-Up Work-Life Balance

Company: A. Older Safety Solutions (AOSS)

Agile Comms provided A. Older Safety Solutions with a flexible 8×8 cloud phone system, enabling professional, scalable communication across distance. The solution separates business and personal calls, supports mobile working, records calls for accountability, and adapts as the start-up grows.

Agile squiggle

Upgrade to CallSwitch One with Agile Comms

We can configure CallSwitch One around your teams’ needs, on super-flexible 90-day terms, with expert training and ongoing support included. Enter your details to get a demo from our team.

How did you hear about us? *

By submitting my data I agree to be contacted.

Agile team working in the office

About Agile Comms

Leading the way in client experience

In an industry infamous for locking organisations into one-way long contracts, we’ve set the new standard for what service and client experience should look like. With flexible contracts and tailored advice to help your teams communicate better, we’re proof that you don’t have to feel trapped by a provider offering poor service and a technical headache.