A phone system built for modern organisations

8×8 is a cloud-based phone system combining voice, video, messaging and analytics all in one user-friendly platform. There’s no need to cling to old desk phones or rely on physical phone lines; instead, everything runs seamlessly over the internet so that your teams can make and receive calls from the desktop or mobile app anywhere in the world.

At Agile Comms, we set up 8×8 on flexible terms and entirely around the needs of your teams so that they can communicate effectively without frustration. Calls are routed intelligently, flows promote quick response times, analytics are easy to reach, and CRMs can be integrated if you wish. 8×8 really is the gold standard in terms of what modern phone systems should look like.

Effective hybrid working

User extensions, numbers, and call settings will follow your teams wherever they log in, guaranteeing consistency whether in the office or on a hybrid basis. There’s no need for fixed desks, expensive and complex hardware setups, and certainly no panicking when employees are working from home. Plus, as things change, it’s always easy to add or flex users when everything exists on the cloud.

Customisable call flows

With the 8×8 phone system, you can structure calls and queue exactly how your business works. The platform’s capabilities are vast, spanning hunt groups and call forwarding to warm transfers and park-and-pickup functionality. Better still, our expert team will help you drill into this and set things up properly so you can be certain that every caller reaches the right person quickly.

Intelligent analysis

8×8 is an incredibly data-driven business phone system, with rich analytics and reporting built in as standard. Managers and senior figures can quickly and easily gain full visibility of both real-time and historical analytics, and get access to performance insights via AI-powered features.

Find out if 8x8 is right for you

Let us help you specify, design, and deploy an 8x8 phone system. Get in touch to find out more.

"Exceptional service from all at Agile with the set up of our new work phone system. Always on hand with advice and support and nothing was ever too much trouble. Would highly recommend."

Plymouth Learning Partnership

Nadia Donald, Office Manager

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Techspecs

  • Cloud-based VoIP phone system
  • Desktop, web and mobile applications
  • Intelligent call routing
  • Voicemail with transcription and voicemail-to-email
  • Call recording and monitoring
  • Real-time and historical analytics
  • CRM integrations
  • 99.999% uptime reliability
  • Configurable to custom user numbers
  • Enterprise-grade security

Technically minded?

Want to chat about the techspecs in more detail? So do we! Get in touch via the contact details below.

8×8​ FAQ's

Yes, 8x8 includes call recording as a standard feature, giving users the ability to quickly review key points and managers the ability to follow up on team performance. Transcription and analysis can be added as part of the Conversation IQ service.

8x8 offers rich AI features, including AI-powered analytics and conversation IQ performance insights. You can read more about these features in this article.

The 8x8 Work System comes with a range of license options - X1 to X4. You can also incorporate contact centre services with their extended license range, from X5 to X8. The most popular license we supply is X1, as it includes a huge array of standard features, encompassing the most common requirements. Inclusive calls vary depending on the license.

The 8x8 X1 licence is the most popular type of 8x8 licence and essentially does everything most businesses will require from the platform, including voice, video, messaging, call routing, voicemail transcription, call recording, and analytics dashboards.

8x8 is one of the most reliable business phone systems available on the market, with enterprise-grade infrastructure and 99.999% uptime.

At Agile Comms, we offer 8x8 on a minimum contract term of 12 months. This is shorter than other providers, giving you the flexibility you need to make changes as your organisation scales.

Our Proven Track Record

8×8 Phone System Installation For Smarter Accounting

Company: Smarter Accounting

Agile Comms helped Smarter Accounting replace an inflexible phone system with an 8x8 cloud solution, enabling communication across offices and remote work. With tailored setup and ongoing support, the firm improved efficiency, flexibility, and client experience while reducing management burden.

AOSS – Unified Communications Solution Boosts Start-Up Work-Life Balance

Company: A. Older Safety Solutions (AOSS)

Agile Comms provided A. Older Safety Solutions with a flexible 8×8 cloud phone system, enabling professional, scalable communication across distance. The solution separates business and personal calls, supports mobile working, records calls for accountability, and adapts as the start-up grows.

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See how 8x8 could work for your business

Find out how a fully supported cloud phone system could slot into your organisation and request an 8x8 demo from Agile Comms now.

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About Agile Comms

Leading the way in client experience

In an industry infamous for locking organisations into one-way long contracts, we’ve set the new standard for what service and client experience should look like. With flexible contracts and tailored advice to help your teams communicate better, we’re proof that you don’t have to feel trapped by a provider offering poor service and a technical headache.